DRESSWEL Shipping Information
If for any reason you do not receive your package, we will cover the cost of the reshipment.
- You are responsible for providing the correct shipping details
- You are responsible for any duties or import fees
- We label all our packages as low value “Gifts” to avoid incurring import taxes
- All our products are shipped directly from our Hong Kong warehouse
- We will provide a tracking number by email and SMS
- It takes up to five days for your tracking information to appear on the shipping company’s website
- In some countries, packages may be delayed while they clear customs
Estimating Delivery Times
The below chart will help you calculate estimated delivery times for your order.
at your door
The time it takes to prepare your item(s) to ship from our warehouse.
The Time for your item(s) to travel from our warehouse to your destination.
TOTAL TIME TO RECEIVE YOUR ORDER
- Processing time: Up to 1-2 business days
- Shipping Time: Between 3 - 5 business days
- Some items may have longer processing times depending on the volume of orders. Time-frames may increase during particularly busy periods.